Frequently Asked Question

Why choose Square Mile Meats?

We are a family owned business with a passion for agriculture and providing the consumer with the finest meat. We pride ourselves on providing quality in every box. There is a guarantee of consistency as it comes from a single origin (our farm!) and hence we can tell you exactly what the animals have eaten and how they have been treated along the way. Plus, the added benefit is that it is absolutely delicious!!  

When should we expect our delivery?

We are consistently updating our website and social media channels with the next delivery date.  We only process according to the amount of orders received to ensure that you get the freshest and finest meat. Currently we are delivering each fortnight with the current delivery date posted on the banner at the top of each page. Please don’t hesitate to contact us prior to ordering if this does not quite suit your schedule and we will try to work with you wherever possible.

Where do you deliver and how much is shipping?

There are several ways in which you can get your Square Mile box!

  • We currently deliver VICTORIA WIDE!
  • Alternatively, we attend two accredited Farmers Markets each month (please see below).
  • We charge a $10 fee for deliveries ... however, if you return your boxes when you order again you get a $5 credit on your next order!

Please contact info@squaremilemeats.com.au and we will move mountains to get our meat to your fridge!!

Collect your order from our Farmer's Market stall
  • Square Mile Meats is an accredited stall holder with the Victorian Farmers Markets Association. We are currently attending the following:
    • Bonbeach Farmers Market 
      • Bonbeach Primary School, 29-63 Breeze Street Bonbeach
      • 2nd Sunday of each month 8:30 - 12:30
      • 2019 dates
        • 8th September
        • 13th October
        • 10th November
        • 8th December
    • Old Cheese Factory Berwick Farmers Market
      • 34 Homestead Road Berwick
      • 4th Saturday of each month 8:00 - 12:30
      • 2019 dates
        • 24th August
        • 28th September
        • 26th October
        • 23rd November
Do I need to be home for my delivery?

No! Your Square Mile Meats comes in completely insulated and biodegradable boxes. Which means you do not need to be home to receive delivery, your order will stay cold and you are doing a little bit for the environment at the same time ... everyone is a winner!

What is the advantage of buying in 10-12kg packs?

You get a premium product for a fraction of the price. You get the same beautiful, tasty meat but you pay less for it – Win Win. The larger packs are ideal for the busy family who want to reduce the amount of trips they do to the shops every week and enjoy the certainty of knowing there is something delicious in the freezer to grab out for dinner. If you are interested in buying even more than 10-12kg in one transaction such as 1/4 or 1/8 please email us at info@squaremilemeats.com.au for prices and availability.

How long will my meat keep refrigerated if I don’t freeze it?

We process and package your meat according to the amount of orders we receive. As such your delivery is as fresh as possible allowing you to have the maximum amount of time to store the product however you like. Your meat is cryovacced and delivered chilled and fresh and will have a fridge life of approximately 2 weeks (meat should be monitored throughout this time).   If not consumed in the first couple of weeks we recommend putting it in the freezer where is can be stored for approximately 12 months.  The sausages and rissoles are unable to be cryovaaced and as such do not have the same shelf life.

Do Square Mile offer any community support?

Is your school, sporting club or non-for-profit organisation looking for an easy fundraiser minus the chocolate boxes? Email Claire at info@squaremilemeats.com.au to find out more!

Can I make one off orders when it suits me?

Yes, of course you can! Orders can be made at any time that suits you but please keep in mind that there can be an approximate two week window between ordering and receiving your delivery.

Can I choose what’s in my pack?

Absolutely!  We have a custom order section in our shop where you can chose exactly what you would like. Please keep in mind however this is subject to availability. Square Mile Meats are always looking to improve and as such would love to hear any feedback you have or any ideas that you think would make your experience with us even better!

How and when do I get charged?

You will be charged the total amount via PayPal at the final stage of placing your order online. We will send you an email to confirm that your order has been processed with your receipt attached.

Do you have a cancellation policy?

As we process according to orders placed we are unable provide refunds. If you have any queries please contact us at info@squaremilemeats.com.au or Claire on 0431373336 prior to ordering.